Terms & Conditions

1. Introduction

Welcome to Kreated by KP. By booking our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Booking and Appointments

  • Booking Process: Appointments can be booked via our website, phone, or email. Confirmation of your booking will be provided via email.

  • Advance Booking: We recommend booking your appointment well in advance to secure your preferred date and time.

3. Payment Terms

  • Deposit: A non-refundable deposit may be required to secure your booking. The deposit amount will be communicated at the time of booking.

  • Payment Methods: We accept cash, credit/debit cards, and online payments.

  • Final Payment: The remaining balance is due on the day of the service.

4. Cancellation and Rescheduling

  • Cancellation Policy: Cancellations must be made at least 48 hours in advance. Cancellations made less than 48 hours before the appointment may incur a cancellation fee.

  • Rescheduling: You may reschedule your appointment up to 48 hours before the scheduled time without penalty.

5. On-Location Services

  • Travel Fees: Additional travel fees may apply for on-location services, depending on the distance. These fees will be communicated at the time of booking.

  • Accessibility: Please ensure the location is accessible and has adequate lighting and space for our makeup artists to perform their services.

6. Client Responsibilities

  • Preparation: Clients should arrive with a clean, moisturized face. If specific products are required, please inform us in advance.

  • Allergies and Sensitivities: Clients must inform us of any skin allergies or sensitivities prior to the appointment.

7. Liability

  • Product Reactions: We are not liable for any allergic reactions or skin sensitivities. We use professional-grade products and take precautions, but it is the client's responsibility to inform us of any known allergies.

  • Personal Belongings: We are not responsible for any loss or damage to personal belongings during the appointment.

8. Satisfaction Guarantee

  • Trials: For bridal and special occasion makeup, we offer trials to ensure you are satisfied with your look. Any adjustments can be made during the trial session.

  • Feedback: Your satisfaction is important to us. If you have any concerns or feedback, please let us know immediately so we can address them.

9. Intellectual Property

  • Photos and Videos: We may take photos or videos of the makeup application for promotional purposes. If you do not wish to be photographed, please inform us in advance.

  • Content Use: All content on our website, including text, images, and videos, is the intellectual property of Kreated by KP and may not be used without permission.

10. Privacy Policy

  • Personal Information: We collect personal information to provide our services. We are committed to protecting your privacy and will not share your information with third parties without your consent.

  • Data Security: We take appropriate measures to secure your data and protect it from unauthorized access.

11. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time. Changes will be posted on our website, and it is the client's responsibility to review them regularly.

12. Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us at:

Kreated by KP
Melbourne Victoria
+61 419 282 827
kreatedbykp@hotmail.com